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Draft — For review by qualified Ghanaian legal and financial-compliance professionals

Acceptable Use Policy

Last updated: January 2024

1. Permitted Use

You may use PAYSEED only for lawful business purposes that comply with all applicable laws and regulations. You must only process payments for goods or services that you are authorised to sell.

2. Prohibited Activities

PAYSEED does not permit fraudulent, deceptive, unlawful or unauthorised transactions. Accounts reasonably suspected of prohibited activity may be restricted or suspended while the matter is reviewed. Where required and technically possible, affected funds may be held, reversed, refunded to their original payment source or handled according to applicable law, payment-network rules and provider requirements. PAYSEED may request supporting information and cooperate with authorised institutions and regulators.

Prohibited activities include but are not limited to:

  • Fraud, deception, or theft
  • Sale of illegal products or services
  • Money laundering or terrorist financing
  • Unauthorised processing of payments for third parties
  • Gambling or adult services without proper authorisation
  • Sale of weapons or regulated goods
  • Unlicensed financial services or investments
  • Violation of intellectual property rights

3. Restricted Industries

Certain industries require additional compliance review and may not be automatically approved. These include regulated financial services, gambling, adult services, weapons, and other high-risk activities. PAYSEED reserves the right to decline or restrict services to these industries.

4. Refunds and Reversals

Refunds and reversals depend on the payment status, provider capabilities, contractual rules and applicable law. PAYSEED does not guarantee that every payment can immediately be returned.

5. Enforcement

PAYSEED may monitor transactions for suspicious activity. Violations of this policy may result in account suspension, fund holds, termination, and reporting to relevant authorities.